A beautifully simple way to get customer feedback.
Userback is a customer feedback solution that lets you collect and manage high-quality feedback from websites and applications using video and annotated screenshots.
Built for designers, developers, product managers and web agencies, Userback will save you time by managing feedback for all your projects in one place.
Get instantly notified when new feedback is created and streamline your workflows by connecting Userback with project management looks like Jira, Slack, Basecamp and more.
And collaborate with your team by inviting them to contribute on your Userback projects. You can even invite your clients to see the feedback on their own projects!
* Get high-quality visual feedback with annotations
* Ditch huge email chains that are guaranteed to miss important details
* Save time by not having to chase clients to approve minor changes
* Manage all website feedback in the same place
* No more printed paper with red pen and scribble!
Create an account and start free at https://www.userback.io.
- Upload the plugin files to the
/wp-content/plugins/plugin-namedirectory, or install the plugin through the WordPress plugins screen directly.
- Activate the plugin through the ‘Plugins’ screen in WordPress
- Use the Settings -> Userback screen to configure the plugin
Is Userback free to use?
Yes, there is a Free Plan for you to try out most of the features in Userback. The Free Plan doesn’t expire and can be upgraded at any time. Learn more about Userback plans and pricing.
What does Userback do?
Userback lets you collect feedback from your web projects with real-time screenshots and instant notifications.
Does Userback work in local development environments?
Yes, it absolutely does. Unlike most other visual feedback tools, Userback works in local development environments.
Can I customize the Userback widget?
Can Userback be integrated with other platforms?
Yes, Userback integrates with a full range of third party platforms including: JIRA, HipChat, Slack, WordPress, Teamwork, and more.
Can I programmatically send additional data to Userback?
Do I have to embed the widget code to be able to use Userback?
No, you can also install Userback’s browser extension which lets you collect feedback from any website.
Contributors & Developers
“Userback” is open source software. The following people have contributed to this plugin.Contributors
Minor CSS improvements
Ask for access token only
Added support for user roles
Added support for Multisite
Added options to select pages or blog posts only
Added options to show widget to logged in users only
Fixed a typo
Added ability to select Draft or Pending Review pages only